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Division of Employment Security
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Frequently Asked Questions - Workers

Direct Deposit Form Holidays Missouri UI Terms

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[(Next Topic) How Are My Benefits Figured?]

What Happens When I Start A New Claim?

Benefits are paid by direct deposit.
You will be sent a form you must complete
and return immediately.

Whether filing by Internet or telephone, the effective date of your claim will be the Sunday of the week that you file. Do not delay filing your claim.

After you file your claim, you will be mailed a form called Notice of Initial Determination of Status as an Insured Worker. Even if the form shows that you are an insured worker, this does not mean that you will receive benefits.
This form will show:

  • Your weekly and maximum benefit amounts;
  • The beginning date of your claim;
  • Your base period;
  • The amount of wages reported by each employer;

If you believe wages are listed incorrectly or some of your wages are missing, contact your area Regional Claims Center by the date shown on the bottom of the form. Failure to respond by that date may cause you to lose the right to use these additional wages. You will be asked to provide proof of the correct wages, such as, check stubs, W-2 statements or other documents. After your new claim is filed, you will need to begin filing weekly claims and, if required, making a work search. You must file weekly claims even if you have asked us to look into the wages used on your claim. Additional information can be viewed at What Happens After I File?