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When Will I Receive Benefits?

If you are eligible, under usual circumstances your first benefit will process approximately 18-22 days after you start your new claim. This is true whether filing by Internet or telephone.

If you are unemployed for any reason other than lack of work, the reason you lost your job may affect the payment of benefits.

Your employers are notified that you have filed a claim. These employers may protest if they have information they believe should keep you from receiving benefits.

Any situation that may keep you from receiving benefits is called an "ISSUE". If we receive information that may cause you to not be paid, you will be sent a questionnaire or a notice for a telephone interview to give information about the issue. If you fail to complete and return the questionnaire or participate in the telephone interview, a determination will be made based upon the information available.

After all issues are resolved, and if you are eligible for benefits, payments are usually made the next working day after your weekly claim is received. Benefits will not arrive on the same day each week. Benefits may be delayed for various reasons, such as a holiday occurring during the week, 4-week reporting, or if further investigation is needed. You will not be mailed a notice when a direct deposit payment is made. Use the Internet website or automated IVR system to track payments and account balance. Payment information is normally available on the Internet website or IVR system 24 hours after you file a weekly claim.