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Division of Employment Security
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Frequently Asked Questions - Workers

Direct Deposit Form Holidays Missouri UI Terms

[(Previous Topic) When Will I Receive Benefits?]
[(Next Topic) What Are My Appeal Rights?]

Can Benefits Be Denied?

You may be an insured worker and still be ineligible or disqualified for benefits.

Some examples of when you may be held ineligible from receiving benefits are if you are not able to work full-time due to an injury or illness; you are not available for full-time work because of your school attendance, lack of transportation or child care for the hours of work you are seeking; or you are not making an active and earnest search for work. The ineligibility will continue until the conditions holding you ineligible no longer exist.

Some instances where you may be disqualified are being discharged for misconduct connected with work, quitting your job for reasons not attributable to the work or employer, or refusing to apply for or accept a suitable offer of work. If you are disqualified as a result of a discharge, the disqualification can be terminated if you earn six times your weekly benefit amount in insured work after the date of discharge. For separations occurring October 1, 2006 or later, if you are disqualified on a subsequent discharge, you will be required to earn six times your weekly benefit amount in insured work after the date of each disqualifying discharge. All other disqualifications can be terminated if you earn ten times your weekly benefit amount in insured work after the date of the disqualifying separation or act.

If you are denied benefits you will receive a "Notice of Deputy's Determination". This determination will tell you why benefits are being denied. It also includes information on how your benefits may become payable. Your appeal rights and time limits are explained on each determination. Please read it carefully.