[(Previous Topic) What Are The Hours and Availability Of Services?]
[(Next Topic) How Do I Start A Claim?]

How Do I Get Through On The Phone?

There are times the Regional Claims Center telephone lines will be busy when you call. This can be due to heavy workload, holidays and possibly equipment failure. Please be patient when attempting to speak with a claims representative. If your call is not answered by the Interactive Voice Response (IVR) system on your first try, please continue to call every few minutes until your call is answered. Once you are in line to speak with a representative, do not hang up and call back. That will only increase your wait time by putting you again at the back of the line to speak with a representative.