[(Next Topic) What Are The Hours And Availability Of Services?]
What Are The Numbers To Call To Claim My Benefits By Phone?
| Please inform the Regional Claims Center representative if you need an interpreter. |
The Regional Claims Centers are open and accepting telephone calls from 8:00 AM to 5:00 PM, Monday through Friday. Once you are "on hold" to speak with a claims representative, stay on the line. Hanging up and calling back will only increase your wait time.
Claims can be filed 24/7 by Internet at
www.moclaim.com |
Monday and Tuesday are our busiest days.
You may experience an extended wait. For
faster service, please call later in the
week. Waiting until later in the week
to file your initial claim for benefits
will have NO effect on the beginning,
or effective, date of your claim. |
Missouri Division of Employment Security
Regional Claims Centers (RCC)
*Automated information available from 1:00 p.m. Sunday through 5:00 p.m. Friday (CDT/CST).
*Claims Center representatives available from 8:00 a.m. to 5:00 p.m. (CDT/CST) Monday through Friday.
Address and Fax Number for All Regional Claims Centers:
PO Box 3915
Jefferson City, MO 65102-3915
Fax 573-751-9730
Jefferson City RCC
Local Calling Area 573-751-9040
Outside Local Calling Area 800-320-2519
Kansas City RCC
Local Calling Area 816-889-3101
Outside Local Calling Area 800-320-2519
Springfield RCC
Local Calling Area 417-895-6851
Outside Local Calling Area 800-320-2519
St. Louis RCC
Local Calling Area 314-340-4950
Outside Local Calling Area 800-320-2519
Hearing/Speech Impaired
To file a new or renewed claim
or for information about your claim
(Relay Missouri)..............................1-800-735-2966
Then ask the operator to call...............(888) 861-8349
TDD/TTY Users Only
To file for weekly benefits,
(Interactive Voice Response Unit)......1-800-316-0896
Jefferson City Local..............................573-751-4139
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